Protecting Your Information

Your security is our top priority. We are committed to protecting your personal information and helping you avoid fraud.

How We Contact You

Teachers will never text or email you a link to log in to online banking or request a password change.

We will never request your personal information, including:

  • Full Social Security Number
  • Full Credit or Debit Card Numbers
  • Security Code or CVV
  • PIN (Personal Identification Number)
  • Online Banking Login Information
  • Verification Codes & Multi-Factor Authentication (MFA) Codes
  • Passwords
  • Driver License Number

If someone contacts you claiming to be from Teachers and requests your account information: Do not share anything. Call us directly at 1-800-341-4333 to verify the request.

How We Protect You

Our systems are secured by multiple layers of advanced technology:

  • 24/7 monitoring of Teachers information systems
  • Continuous system updates to address security vulnerabilities
  • Multi-Factor Authentication (MFA) for added account protection

How You Can Protect Yourself

Use Multi-Factor Authentication (MFA)

  • Enable MFA in your account settings for extra protection

Never Share Personal Information

  • Do not provide access codes or personal details by email, text, or phone to unsolicited callers

Monitor Your Accounts

  • Use the Teachers Mobile App to track transactions
  • Set up alerts and notifications to watch for unusual activity

Protect Your Devices

  • Keep your phone, tablet, and computer updated with the latest software
  • Use a strong, unique password for your accounts
  • Shield your PIN when entering it
  • Inspect ATMs and fuel pumps for card skimmers. Tip: If it moves, it may be tampered with

Browser & Online Security

  • Use secure browsers and encrypted connections
  • Verify website legitimacy before logging in
  • Avoid using public computers or public Wi-Fi for online banking
  • Stay informed. Review our Consumer Fraud Types to learn about current scams

Learn More with Our Fraud Prevention Video Series

Teachers has created a Fraud Prevention Video Series designed to help you identify, avoid, and respond to fraud.

Watch these short videos to learn real-world tips and examples that can keep you and your money safe.

Fraud Prevention Videos

Your security is a shared responsibility. By following these steps and using the tools we provide, you can help keep your accounts safe.