CardValet® allows cardholders to protect their credit and debit cards through their mobile device by receiving alerts and defining when, where and how their card is used.

All you need is a Teachers Credit or Debit Card and a smartphone. Simply download the free CardValet app from the Apple® App Store or Google® Play Store, and then you can actively manage your Teachers cards.

Benefits

  • Turn your credit or debit card on and off
  • Establish transaction control for dollar amount limits, merchant categories and geographic locations
  • Receive alerts when your credit card is used, approved or exceeds the transaction controls set by you
  • Stay informed of potential fraud with alerts on attempted, declined transactions
  • Get real-time balances for your accounts

Fraud Protection

A lost or stolen card is just one area of concern in today's world where identity theft, skimming and other attacks are an unfortunate reality. Turning your credit card off when you're not using it helps safeguard against fraud. When your card is "off," no withdrawals or purchases will be approved. Transaction controls that allow your credit card to work only in specific locations or geographic areas, add another layer of protection. And real-time alerts keep you informed when your card is used or declined.

Control Spending

If you're trying to establish or stick to a budget, CardValet can help. Set spending limits for general use or specify thresholds by merchant types, such as gas, groceries or retail stores. You can also establish these controls by location. The flexible app lets you change these parameters anytime with ease via your mobile device. Going on vacation? Holiday shopping? Simply update your transaction controls to fit your spending needs.

Review Balances and Transactions

Monitor your finances from anywhere. Use the CardValet app to check your account balances

FAQs

Yes. CardValet works with the most recent mobile operating software as well as two past generations of Android and iPhone devices.

CardValet passwords must be at least eight (8) characters in length and must contain at least: one (1) upper case character, one (1) lower case character, one (1) number and one (1) special character.

Yes, the app shows the last 50 card-based transactions posted within the last 30 days.

CardValet updates the balance under two conditions: (1) when the user logs into CardValet and (2) when the user taps "Refresh". Even if the balance has fallen below the threshold that has been set, it is only updated when the user logs into the app or taps "Refresh," which then triggers the alert.

CardValet alerts are sent as push notifications to the phone. The alerts also display under "Messages" in the CardValet app.

Control settings take effect as soon as the "Updating information" message in the app stops.

You need this information: the card number, address, zip code, expiration date, and CVV/CVC code. Secondary authentication includes: security token send in an email, last 4 digits of the social security number, or a PIN'd transaction amount performed in the past 72 hours.

The My Location controls and alerts will check to ensure the merchant location is within a five (5) mile radius of the device set as "primary" within CardValet. These controls impact "card present" transactions only, therefore internet transaction are not impacted.

CardValet ignores location information that is more than one (1) hour old. Som if the phone is off for more than an hour My Location controls will not take effect, and the transaction will not be denied on the basis of the old location information.

Yes. International transactions can be blocked using the "International" location control. Transactions will be limited to the United States.