Residential and small business customers have reported receiving deceptive phone calls from individuals pretending to be PSEG Long Island employees. The callers demand that customers make a payment within hours using a Green Dot Money Pak Cards (pre paid debit cards) available at pharmacies and convenience stores.
PSEG Long Island offers a variety of payment options, and would never require a customer to use one specific type of payment. PSEG Long Island customers scheduled for disconnection due to nonpayment receive written notice on their bill at least 15 days in advance.
Any customer who has doubts about the legitimacy of a call from PSEG Long Island — especially one in which payment is requested — should call the Utility directly at 1-800-490-0025.