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TFCU Hosts Small Business Clinic Focusing on Creating a Culture of Ownership

May 23, 2016

Hauppauge, N.Y., May 23, 2016 – Teachers Federal Credit Union (TFCU), one of the country’s largest credit unions, will host its next TFCUniversity Business Clinic for the Long Island business community on Thursday, June 9 at TFCU Headquarters in Hauppauge. Featuring national customer service expert and author Randi Busse, Founder and President of Workforce Development Group, Inc., the presentation, entitled “Creating a Culture of Ownership in Your Company,” will help business managers, owners and executives learn to inspire and motivate employees. This free event begins with networking and breakfast at 7:45 a.m., followed by the program, which runs from 8:15 a.m. to 9:45 a.m. Register at www.tfcu4u.org.

“Employee engagement is critical to business success and growth. When employees take ownership and understand the company’s mission they are more effective and motivated. Ms. Busse is a nationally respected speaker and consultant on this subject matter. Everyone who attends this program will receive valuable tips, strategies and tactics that they can immediately use in their businesses,” said Robert G. Allen, Teachers Federal Credit Union President and CEO.

“The American business workplace is changing and managers and owners must recognize this and respond. Across the board, leaders don’t recognize the signs of employee disengagement. By the time they do, it is often difficult to change or employees have left for other opportunities. The program that I am offering at TFCUniversity will assist business leaders to demonstrate the behaviors they want employees to emulate with customers,” said Ms. Busse.

Ms. Busse’s program includes how to inspire employees to go from compliant to committed, teach employees what great service looks like, show employees how their behaviors are connected to the success of the business; and how to hold employees accountable for delivering a superior customer experience.

This and all forthcoming TFCUniversity quarterly events will be held in the morning at TFCU Headquarters, located at 102 Motor Parkway in Hauppauge, N.Y. For more information, visit www.tfcu4u.org or call (631) 698-7000.

About TFCU:

Teachers Federal Credit Union (TFCU), one of the country’s largest credit unions, is a full-service, not-for-profit financial institution.  TFCU was founded on Long Island in 1952 and now has over $5 billion in total assets, serves more than 250,000 members and has 25 full-service branches throughout Long Island including: Amityville, Bay Shore, Brookhaven National Laboratory, Central Islip, Commack, East Northport, Farmingville, Hauppauge, Holbrook, Huntington, Manorville, Merrick, Nesconset, North Babylon, North Massapequa, Oakdale, Patchogue, Port Jefferson Station, Riverhead, Rocky Point, Selden, Shirley, Smithtown, South Setauket, and Wading River. Members also have access to services at more than 5,000 shared service centers located across the country. TFCU offers financial services to people and businesses located in Nassau and Suffolk counties More information is available about TFCU by visiting www.teachersfcu.org or by calling (631) 698-7000.

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