Branches & Locations Banner

Teachers is here for you. As the situation with COVID-19 (coronavirus) continues to develop, we are committed to helping our members navigate these unsettling times.

We are doing everything in our power to keep our people safe, minimize the spread of the virus, and ensure our members have access to their accounts and support during this trying time.

Our Operations

COVID-19 Branch Alert

The health and safety of our people and our community has always been, and will continue to be, our first priority. As such, we have made the decision to further modify our operations for the well-being of our teams and our members.

EFFECTIVE FRIDAY, MAY 22:

Phased Branch Re-Openings

  • We will continue to follow the modified branch hours of 9:00am to 4:00pm Monday through Friday and 9:00am to 2:00pm on Saturday
  • As of Tuesday, May 19: The Central Islip, East Northport, Merrick, Nesconset, North Babylon and Shirley branches will be open to members for teller services.
  • As of Thursday, May 21: The Center Moriches, East Meadow and Kings Park branches are open to teller service and lobby by appointment only

Banking Appointments

  • Members with urgent banking needs will be able to make an appointment at a limited number of branches. Please refer to the Branch Operations listing here.

  • Mortgage appointments will be held online or by phone only.

Drive-Up Teller Hours

  • Operations will be modified to 9:00am to 4:00pm Monday through Friday and 9:00am to 2:00pm on Saturday.
    • We anticipate longer than normal drive-up wait times and encourage members to visit these drive-up teller lanes for urgent matters only.

ATM, Online and Mobile Banking

  • Our ATMs, Online and Mobile Banking solutions are available 24 hours a day, 7 days a week to support all of your financial needs.

Please know that you may see employees in a branch, but it does not mean that the building is open to members. We will not allow walk-in appointments for the further protection of our staff and members

Click here to see a list of our branches

Access to your Accounts

  • We believe that our members should have access to their funds at any time, therefore, we will not be charging Teachers-assessed fees for usage of out-of-network ATMs through April 30, 2020.

Member Assistance

We want to help our members impacted by COVID-19, and have designed dedicated assistance solutions to help navigate these unsettling times and ensure our members have access to the help they need during this time.

  • We are offering the following loan options for our membership:
    • $500 no-interest loan with a repayment period of 6 months*
    • $5000 loan at 3.99% APR with a repayment period of 3 years*

You can apply online for these loan solutions by clicking here.

  • If you are experiencing financial hardship with an existing Teachers loan, or are looking for information on mortgage forbearance, we are here to discuss options. Please email us at loanrelief@teachersfcu.org with the following information and someone will get back to you as soon as possible:
    • First and Last Name
    • Zip code
    • Last 4 digits of the loan number
    • Written explanation of how you have been impacted by COVID-19 (laid off, furloughed, etc)

CARES Act for Small Business Loans

Teachers Federal Credit Union has partnered with Kabbage to help facilitate CARES Act small business loan requests as part of the Paycheck Protection Program. For more information, please click here.

* Subject to loan approval, credit restrictions apply

The Safety and Security of our Organization

As one of the nation's largest credit unions, with more than $7.7 billion in total assets, Teachers is capable of supporting members through any economic disruption. We are committed to helping our 339,000+ members across the nation and you can count on our financial strength and the dedication of our team to help you along the way. At Teachers Federal Credit Union, we stand ready to help.

Resources

Our Call Center is open 8am to 6pm ET Monday-Friday and 8:30am to 4:30pm ET on Saturday to assist you.

1-631-698-7000
(Within NY Metro Area)

1-800-341-4333
(Outside of NY Metro Area)

We encourage the use of our online banking services, mobile app and ATMs, which are available 24/7.

Protecting our Members and Employees

As a precaution, we have invested in additional cleaning and disinfecting services at all of our locations and have put Social Distancing best practices in place that are in line with CDC recommendations. Furthermore, our employees are exercising everyday preventative measures like washing hands regularly and cleaning personal workspaces to help prevent the spread of germs.

What You Can Do: Personal Preventative Measures

While there is currently no vaccine to protect against the coronavirus, the CDC and NYSDOH recommend the following everyday preventative actions to minimize the spread of all communicable diseases, including COVID-19:

  • Wash your hands often with soap and water for at least 20 seconds
  • If soap and water are not available, use hand sanitizer
  • Avoid touching your eyes, nose, and mouth with unwashed hands
  • Clean and disinfect frequently touched objects and surfaces
  • Practice social distancing – temporarily reduce non-essential interactions in large group settings
  • Limit handshaking when possible
  • Stay home when you are sick

Be Aware

During this time, we want to remind you to be vigilant against scams, including fraudulent phone calls and text messages. Teachers Federal Credit Union will never contact you directly to request full account numbers, passwords, debit or credit card numbers, expiration dates, (PIN) personal identification numbers or social security numbers. If you feel you have received a fraudulent call and are concerned about potential fraud on your account, please contact our Call Center immediately.

Protect Yourself

Your security is important to us. Scammers are already attempting to take advantage of the public’s uncertainty during this pandemic, and we want to remind you to be vigilant against fraudulent phone calls, emails and text messages.

Teachers Federal Credit Union will NEVER contact you directly to request full account numbers, passwords, debit or credit card numbers, expiration dates, (PIN) personal identification numbers or social security numbers. If you feel you have received a fraudulent email or call and are concerned about potential fraud on your account, please contact abuse@teachersfcu.org or our Call Center immediately.

Click here for resources you can utilize to protect your information