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What To Do
If Your Identity Is Stolen


Security & Fraud Prevention

TFCU makes every effort to ensure that your financial information is safe and secure. Our online systems are monitored and constantly updated and we use multiple security layers and procedures. However, the security of your personal information does not rely on technology alone. Ultimately, when dealing with fraudulent activity, each of us has the responsibility to protect ourselves. The information provided on this page is provided to help keep your sensitive financial information safe.

To report a phishing e-mail, please e-mail: abuse@teachersfcu.org

Never send your password or other sensitive information thru e-mail. TFCU will NEVER ask to confirm or verify your Online Banking Password.

-- Scam Alerts --

December 2007 Phishing Scam Alert - TCU

There have been more recent phishing e-mails targeted at Teachers Credit Union in Minnesota asking for regular maintenance participation. Do NOT click on the links within this e-mail. Although this is not directly related to TFCU in NY, doing so could result in the theft of your identity or fraudulent activity on your accounts.

December 2007 - TFCU

The most recent phishing attacks have been targeted directly at TFCU, reproducing our Online Banking page very convincingly.

Members may receive e-mails asking to participate in a survey to improve services. Do NOT click on the links within this e-mail. Doing so could result in the theft of your identity or fraudulent activity on your accounts.

TFCU Phishing Scam Email

As a member you may also receive e-mails alerting of several failed sign on attempts. The e-mail goes on to say that your account has been locked and provides a fraudulent link to verify your sensitive information. See an image of the phishing scam e-mail below. Do NOT click on the links within this e-mail. Doing so could result in the theft of your identity or fraudulent activity on your accounts.

TFCU Phishing Scam Email

REMEMBER: Legitimate organizations will NEVER initiate contact with their members or customers to verify sensitive personal or financial information by ANY means. The best thing to do is delete these e-mails. You may report it if you would like.

For more information about PHISHING or other types of scams see the links to the right on this page.

If you feel you may have given away your information, please contact the TFCU Information Call Center immediately at (631) 698-7000 ext 3778.