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Security & Fraud Prevention

TFCU makes every effort to ensure that your financial information is safe and secure. Our online systems are monitored and constantly updated and we use multiple security layers and procedures. However, the security of your personal information does not rely on technology alone. Ultimately, when dealing with fraudulent activity, each of us has the responsibility to protect ourselves. The information provided on this page is provided to help keep your sensitive financial information safe.

To report a phishing e-mail, please e-mail: abuse@teachersfcu.org

TFCU will never contact members via phone, email, text message or cell phone to request personal information such as account numbers, passwords, debit or credit card numbers, expiration dates or (PIN) personal identification numbers.

Do you feel you may be a victim of Mail Fraud?
USPS Mail Fraud Report Form

-- Scam Alerts --

May 16, 2011

NACHA Fraudulent Email Alert - The Electronic Payments Association has received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from NACHA. See sample below. The subject line of the e-mail states: "Rejected ACH Transaction." The e-mail contains a link which is an executable virus with malware. *_Do not click on the link._* The e-mail is fraudulent.
Be aware that phishing e-mails frequently have links to Web pages that host malicious code and software. Do not follow Web links in unsolicited e-mails from unknown parties or from parties with whom you do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.
NACHA itself does not process nor touch the ACH transactions that flow to and from organizations and financial institutions. NACHA does not send communications to individuals or organizations about individual ACH transactions that they originate or receive.

May 16, 2011

A new fraudulent "SMS" phishing scam has been identified. The scam involves members receiving a text message from 1-866-202-9457 stating "Your credit union debit card has a pending alert call now and follow instructions to follow the alert." When called an automated system requests your Card Number, PIN, CVV off of the back of the card and expiration date. If a member follows through on this request it will advise them that the card is activated and the call was made for security purposes.

March 21, 2011

A new fraudulent "SMS" phishings scam has been identified. The scam involves members receiving a text message stating "You have a new Credit Union message alert. Call now free: 1-281-616-6450 and follow instructions". When called an automated system requests your Social Security number, card number, pin, CVV off of the back of the card and expiration date.

Archived Scam alerts