Telephone Banking Help

Following the steps below should assure you of easy access to your account. It's important though to listen carefully to the automated voice, which will guide you through the steps needed to complete your transaction.

Step 1

Telephone (631) 698-7000 or if you are outside the 631, 516, 718, 212, or 914 area codes call 1-800-341-4333. Press "1" to access the Telephone Banking system.

Step 2

Press "1" For Current Rate Information.

Press "1" for Savings and Checking Account Rates
Press "2" for Loan Rates
Press "3" for Certificate Rates
Press "*" to escape this option

OR

Press "2" to begin using Telephone Banking
The automated voice will talk you through each step necessary to perform your transactions.

You'll begin by:
Entering your account number and the first two letters of your last name followed by the # key.
Next, enter your password followed by the # key.

Step 3

Continue by following the automated instructions:

Press 1 - Inquires
Press 2 - Transfer Funds
Press 3 - Withdraw Funds
Press 4 - Other Services
Press 5 - Re-enter a Member Number
Press 8 - Loan Services
Press 9 - Transfer To A Member Service Representative
              (During Normal Business Hours)
Press * - End Your Call

Account Codes

Please note: multiples of an account, such as an S1.1 or an L4.2 account are entered into the system using the 0 button on the telephone in place of the decimal point (i.e.: S1.1 is entered as S101, an L4.2 account is entered as L402, and so forth).

Any issues with Telephone Banking can be directed to the Information Call Center at (631) 698-7000, ext. 3778 or to webmail@teachersfcu.org.